Retired U.S. Army veteran Ron Gadsden wanted to start his own business and he found the right opportunity in a Postal Annexfranchise, located in Clearwater, Florida. As with many first-time entrepreneurs, "I went into this pretty blind and didn't know about all the different aspects of running a business," says Gadsden. But a visit to Teresa Citron at Florida Bank, a Small Business Development Center (SBDC) partner, provided a link to a wealth of small business assistance. Citron explains, "Instantly I thought to send him to the SBDC at Pinellas County Economic Development."